Marcom-China.com
Access Panel
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What is Access Panel and How It Work?
Access Panel is pool of consumers who have agreed to participate in future marketing research surveys organised by Marcom-China.com in exchange for several types of rewards and prizes. Prospect panelists are asked to join the panel by completing a general panelist profile information questionnaire. Your will be sent a survey invitation to participate our coming research serveys based on random selection or based on your profile. Although you have agreed to participate in our future surveys, you can refuse to participate in a particular survey if you don't like for whatever reasons. We respect your right to refuse.
What types of surveys will I be invited to participate, if any?
We conduct several surveys a month that range in size, type and subject. Surveys can be anywhere from five minutes to thirty-minutes in length and if you are asked to participate in an online focus group, expect at least an hour to complete it. However, longer surveys or less interesting surveys result in a larger incentives.
How can I become a member?
You become a member by fully completing the profile questionnaire. This will take approximately 7 minutes to complete. You will be entered in our lucky drawing just for joining.
What if I have technical difficulties with a survey?
For each survey you are asked to participate, you will be told who is the project supervisor, his email and telephone. So you can contact him/her for assistant. If you have difficulty understanding the online survey questionnaire or self-completion paper questionnaire we sent you, you can call in our call centre for help. Our interviewers will be happy to explain while you fill in the questionnaire.
How do I collect my incentives?
We will have a secure method to delivery the Incentives to you unless the profile information you give us is outdated or wrong. We will be able to prove the delivery of the incentive. For example, if you want cash, we will credit your bank account. If you want to receive prepaid phone card, we will email to you the card password. As long as the contacting information in the profile questionnaire is correct at the time we deliver the incentive, you should have no problem to get it.
How do I know how much bonus points I have for redemption?
We will have a record in the panelist database for each survey your participated and the bonus points you get for that particular survey. We will also have another record to keep track of each redemption you made and the bonus points used. You can log in these databases to check what you have done, how many points you earned for each survey you have participated and how many points you used for each redemption. See below:
Bonus point earned database
ID Survey # Bonus points earned Bonus points redeemed Net Balance Remarks 233 2355A 20 233 2988 50 233 3111 30 Bonus Point used database
233 Redemption Date Bonus point used In exchange for Remarks 233 April 23, 2004 80 $80 cash 233 June 1, 2004 20 1 year email account with 50M
[ Marcom Home ] [ Panel Home ] [ Membership Application ] [ Panelist Profile Update ] [ Incentive Policy ] [ Prize Winners ] [ FAQ ] [ Gift Catalogue ] [ Bonus Point Database Log-in ] [ Redemption Database Log-in ] [ Panel Profile Statistics ]